Know exactly who you're working with.
I help small business owners get clear on what they say, how they show up in search, and what their website needs to do. You get a real conversation with a real person, and a plan you can act on.
Say helloEvery project starts with a conversation. No pitch, no pressure.
A real person
For owners who'd rather talk to a person
You could build a website or right a motto with an AI tool this afternoon. Plenty of people do. But if you've looked at the result and thought this doesn't sound like or look like us, this service is for you.
I work best with owners who:
- Want to know the name and face of the person helping them
- Care about their customers and want their website to show it
- Feel stuck on what to say, even though they know their business inside and out
- Want to be found on Google and in AI answers without chasing every trend
If you want the cheapest option or the fastest turnaround, I'm probably not your guy, and I'll tell you so.
Four ways to start
Most people start with a conversation about their message or their search visibility. You can take what you learn and run with it yourself, or we can keep going together.
Message Clarity Session
We sit down for 90 minutes and I ask the questions you haven't had time to ask yourself. Who you serve best, why they choose you, and what they say about you when you're not in the room.
You leave with
A one-page message guide in your own words. Use it on your website, in your Google profile, in your social posts, or hand it to any AI tool so the results finally sound like you.
Search & AI Visibility Roadmap
I look at how your business shows up today: on Google, in Maps, in your reviews, and when someone asks ChatGPT for the best option in your town. Then we walk through what I found together.
You leave with
A clear 90-day plan, ranked by what matters most. Do it yourself, or have my team handle it.
Human-Made Website
A simple, strong website for a local business, built on your real story. I interview you, and with your permission, I talk with a few of your customers too. Portland area websites often include our team creating real photos, video assets copy written in your voice.
You get
Up to 10 pages, set up for search, with your Google Business Profile matching your site. My team at Center Street Digital builds it and keeps it running after launch.
Customer Experience Strategy
I go through your business the way a new customer would. I find you online, read your reviews, call or send an inquiry, book, and follow the emails and messages that come after. Then I look at the moments that matter most: first impressions, response times, how problems get handled, and what happens after the sale.
You leave with
An honest picture of what your customers experience, from first search to follow-up, plus a short list of changes that build trust and bring people back. Want me to stay involved? I offer regular check-ins to a small number of businesses.
Simple, and you'll always know what's next
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1
We talk.
A 20-minute call to hear what's going on and see if I'm the right fit. If I'm not, I'll point you to someone who is.
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2
I listen and dig in.
Interviews, research and honest questions. This is the part AI can't do for you.
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3
You get a clear plan.
Written in plain language, with next steps in order.
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4
You choose what happens next.
Run with it yourself, or let my team take it from there.
Me, and a team behind me
I lead the thinking: the conversations, the message, the strategy. When it's time to build a website or do the ongoing SEO work, my team at Center Street Digital handles a chunk of the work. We've helped hundreds of businesses over the years, and I trust them completely. You'll never be handed off to a stranger.
Meet Center Street DigitalWhat you can count on
Whichever way we work together, these don't change.
A real person.
You'll talk with me, not a chatbot or a sales team.
Your words, not a machine.
Your website should sound like you on a good day, not like every other business in town or a robot.
Straight answers.
If something won't help your business, I'll say so, even if it means less work for me.
Plain language.
No jargon and no reports you can't use.
I won't disappear.
When the project ends, I'm still here.
Frequently Asked Questions
Can't I just use AI to do this?
For some of it, yes, and I'll show you how. AI is great at producing words. It can't sit across from you, notice what makes you different, or talk to your customers. That's where I come in. Many clients take their message guide and use it with AI tools with much better results.
Do I have to build a new website?
No. Many people only need the Message Clarity Session or the Visibility Roadmap. If your current site works, we'll make it better instead of starting over.
What does SEO even mean now that people search with AI?
The basics haven't changed much. Be clear about what you do and where you do it, earn real reviews, and answer the questions your customers actually ask. AI tools reward the same things. I'll show you where you stand and what to focus on.
Where are you located?
I work with businesses in Portland, Yakima and beyond. Most of our conversations happen over video. If you're nearby, I'm happy to grab coffee.
How do I get started?
Say hello. Tell me a little about your business and what's on your mind, and I'll reply personally.
Let's talk about your business.
No pitch and no pressure. Just a conversation about where you are and where you want to go.
Say hello